ABOUT ME
Hi, I'm Omowunmi
CAREER JOURNEY
Passionate about making transformational changes and challenging the status quo, Omowunmi Akingbohungbe is the Current Executive Director of WIMBIZ, a non-profit organization dedicated to promoting and supporting women in leadership roles with a global network of over 2,349 accomplished women.
She is an award-winning professional with 18 years of experience in financial and not-for-profit organizations including Stanbic Ibtc, The Tony Elumelu Foundation, First City Monument Bank and Skye Bank (Polaris Bank). With expertise in Banking, Strategic Partnership Management and Customer Service Management, Corporate Social Responsibility and Sustainability Reporting, she has consistently delivered outstanding results.
She holds a degree in Business Administration from Olabisi Onabanjo University and a Masters Degree in Global Human Resource Management from the University of Liverpool. Omowunmi has also completed programs at the Harvard Business School (Strategic Perspectives in Nonprofit Management), Lagos Business School (Non-Profit Leadership and Management) and Master Class Academy for Global Banking Alliance for Women in the Netherlands.
CALL TO LOVE INITIATIVE
A transformative encounter with a hard of hearing boy at a car wash inspired Omowunmi to establish a not-for-profit organization - Call To Love initiative.
The initiative focuses on improving education and social development opportunities for less privileged children through empowerment programs including its annual summer camp, aimed at equipping participants with information technology, entrepreneurship, public speaking, and vocational skills. Call to Love also manages The Breakfast Forum with Low Cost Private Schools, a platform that appreciates school owners and teachers whilst sensitizing them on best strategies to improve quality of education.
Call To Love has since transformed the lives of over 2000 students from very low-income families, trained 300 low-cost school teachers, and assisted 22 low-cost schools in raising funds to improve their standards.
AUTHOR
As a certified customer service professional and strategic partnerships manager, Omowunmi Akingbohungbe shares with readers all that she has learnt in a career spanning both the finance and not-for-profit sectors in her book, "Oops! The Client is Upset".
The book focuses on mastering the art of transforming dissatisfied customers into loyal supporters while maintaining one's self-esteem.
Supporting her sage advice with case studies that confirm her method works, this business guru takes readers back to the most important question of all – why is the customer angry? Once this fundamental fact is understood, she then shares how to repair the situation, set boundaries for going forward, and most importantly, achieving this and keeping the client onside.
RECOGNITIONS
